Solutions for E-commerce

Your GDPR-Compliant E-commerce

Selling online means constantly managing your customers’ personal data: from consent for newsletters to profiling based on purchase data, to preferences and browsing habits. Every interaction is a critical privacy point that, if not properly managed, can turn into a risk for your business.
With Trust Guardian, our cloud platform for centralized consent and privacy event management, we safeguard your e-commerce by integrating GDPR compliance into operational workflows, ensuring effective and centralized management of all consents, processing authorizations, and data subject rights.

Benefits for Your E-commerce with Trust Guardian:

• Centralized Consent Management
  We gather and store all consents and processing authorizations from your customers in a single point of truth. Whether it’s newsletter subscriptions, soft spam, or registration to your e-commerce, with Trust Guardian, you have everything under control.
• Management of All Legal Bases (Not Just Consent)
  In addition to consents, Trust Guardian also certifies authorizations for processing based on contractual, pre-contractual purposes, or legitimate interest.
• Soft Spam Management
  Manage soft spam for your e-commerce securely with Trust Guardian, ensuring that it is activated at the right time and that data retention is respected for each of your customers. By automating data retention verification and synchronizing all touchpoints, you avoid sending unauthorized soft spam communications and reduce the risk of disputes and fines.
• Automated Data Retention
  Automate data retention periods with Trust Guardian, avoiding the use of expired or outdated information. Trust Guardian handles everything from collection to expiration or withdrawal, keeping your company applications that handle personal data (e-commerce platform, CRM, marketing automation systems, etc.) always aligned.
• Management of Withdrawals and Objections
  Allow your customers to modify or withdraw their consents autonomously through Trust Guardian’s secure and transparent self-service system myPrivacy. This increases trust and reduces the risk of disputes.
• Centralization and Versioning of Privacy Notices
  Centralize and version all privacy notices for your e-commerce, ensuring that each customer always accesses the correct and updated version. This allows for precise privacy notices acknowledgments in their historical versions and easily demonstrating compliance in the event of disputes.
• Application Synchronization
  Ensure that all applications used for your e-commerce (CRM, marketing platforms, order management systems) are always synchronized with customer privacy preferences through Trust Guardian. Every modification, withdrawal, or consent expiration is automatically propagated to all systems, preventing unlawful processing or operational errors.
• Proofs of Consent Authenticity
  Demonstrate at any time the legitimacy of the collected data with our Privacy Black Box, which securely and traceably documents every customer interaction.
• Management of Data Subject Rights
  Offer your customers a web interface to submit requests to exercise their rights. With Trust Guardian, you can centrally manage the Data Subject Rights Register, monitor deadlines and the successful completion of each request, and communicate directly with the data subject from Trust Guardian.

Everything Under Control with Trust Guardian

Managing privacy in the e-commerce world is not only a matter of compliance but also of protecting the value of your business. Our Trust Guardian platform not only centralizes information but also provides a proactive prevention system against the risk of fines, integrating with all the main applications you use (CRM, e-commerce platforms, marketing automation systems). Secure your operations and turn compliance into a competitive advantage.