What is the self-service consent area?

myPrivacy is the self-service consent area offered by Trust Guardian that allows data subjects to manage their consents independently. Through a simple and intuitive web interface, myPrivacy enables users to view, update, or withdraw their consents immediately and transparently. This approach enhances transparency and user trust, improving the overall privacy management experience provided by the company.

Trust Guardian self-service area is accessible through a secure email-based identification process. Once the identity is verified, users can access their privacy settings, make changes to their consents, and review the privacy notices they have acknowledged.

These changes are automatically propagated to all company systems involved via Trust Guardian’s orchestration system, ensuring that every touchpoint is updated in real-time and reducing the risk of misalignments. Users can also access the self-service area through other identification keys in addition to email (set via API).

Benefits of the Self-Service Consent Area

• Greater control for data subjects: Users can manage their consents independently, increasing awareness and control over their personal data and thus enhancing trust in the company.
• Automatic alignment of company systems: Thanks to Trust Guardian’s orchestration, every change to consents made through myPrivacy is automatically communicated to the integrated company systems, keeping them consistently aligned.
• Operational efficiency: Reduces the administrative burden on the company, as users can manage their preferences independently without the need for manual intervention from the support team or the DPO.

The self-service consent area represents an important step toward more transparent and responsible processing of personal data, giving data subjects full control and increasing corporate accountability.